Privacy Policy

At HeavyDuty Towing Los Angeles, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, request our services, or communicate with our team. By using our services, you agree to the practices described in this policy. Please take a few moments to review it carefully.

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1. Information We Collect

We may collect both personal and non-personal information when you interact with us. The information we gather may include:

• Personal Information

  • Name
  • Phone number
  • Email address
  • Billing and payment details
  • Location information (for service requests)

• Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Pages visited on our website
  • Date and time of access

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2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide towing and roadside assistance services
• To respond to inquiries and service requests quickly
• To process payments securely
• To improve website functionality and user experience
• To send important updates, offers, or promotions (only if you opt-in)
• To comply with legal and regulatory obligations

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3. Sharing of Information

We value your trust and do not sell, trade, or rent personal information to third parties. However, we may share information in the following circumstances:

• With trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in operating our business
• To comply with legal obligations such as responding to lawful requests by public authorities
• To protect the rights, safety, and property of HeavyDuty Towing Los Angeles, our users, or the public

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4. Data Security

We implement strict technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard security practices, please note that no online method of data transmission is 100% secure.

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5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand website performance, user behavior, and preferences. You can disable cookies through your browser settings, but some features of our website may not function properly.

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6. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any external sites you visit.

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7. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been provided, we will promptly delete it.

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8. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data, such as:

• Right to access the data we hold about you
• Right to request correction or deletion of your data
• Right to opt-out of marketing communications
• Right to restrict or object to certain processing activities

To exercise these rights, please contact us using the details below.

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the "Last Updated" date.

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10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

HeavyDuty Towing Los Angeles
📍 Los Angeles, CA
📞 (Your business phone number)
📧 (Your business email address)

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Last Updated: September 2025